MUMBAI: Comcast Business has created a new Enterprise Services unit that will target Fortune 1000 companies and other large enterprises that have multiple locations nationwide.
This new enterprise-level service and delivery organisation will offer a portfolio of managed enterprise solutions that includes Broadband, Ethernet, Voice, Router, Security, Business Continuity and Wi-Fi. The company also acquired a managed services company and has signed network agreements with other cable operators to further support national accounts.
Comcast Business has already signed customers from multiple industries, including financial services firms, banks, hospitality chains and retailers.
Technology industry veteran and former SpaceNet Inc. CEO Glenn Katz will lead the new group within Comcast Business.
"We’re committed to expanding and enhancing our offerings for businesses of all sizes, and having the expertise, tools and portfolio in place to deliver customised service packages to nationwide enterprises is a key part of our growth strategy. Large companies need a provider who can help them manage complex networks, develop business continuity plans and integrate cloud-based applications. Our entry into this segment of the market will introduce new innovation and choice," said Comcast Business president Bill Stemper.
Comcast’s Enterprise Services team will design, build, implement and manage customised communications networks for large enterprise customers who need managed Broadband, Ethernet, Voice, Router, Business Continuity and Wi-Fi services in locations across the country. The new product portfolio will be branded "Managed Enterprise Solutions."
According to IDC, a Framingham, MA-based IT industry analyst firm, the US market for managed services is expected to increase from $29 billion in 2014 to $52 billion in 2019.
"Comcast Business' entry into the enterprise network services market takes its value proposition of competitively priced high-speed, high availability connectivity to a demanding set of customers looking for alternatives to the incumbent national telcos and/or do-it-yourself multiple provider solutions. With its national network reach and end-to-end service delivery capabilities, Comcast is well positioned to serve the outsourced network management needs of large business that require increasing network capacity to serve expanding multi-site requirements," added IDC research VP Melanie Posey.
To help Comcast Business support these national accounts, it recently acquired Contingent Network Services; a technology deployment and managed services company that helps enterprise customers outsource their day-to-day network operations. Contingent provides deployment and managed services to a number of well-known national brands. The company will become a wholly-owned subsidiary of Comcast Business and will continue to operate under the Contingent brand name.
"Contingent’s mission is to provide clients with high-quality, cost-effective network and deployment services wherever and whenever needed for reliable communications across an enterprise, and we couldn’t be more excited for them to join our team. By joining forces with Comcast Business, Contingent can further expand their reach and take advantage of Comcast’s extensive fiber and hybrid fiber coax network to give enterprises the optimal network experience to meet their business and technology requirements," said Katz.
Comcast Business has also reached network agreements with leading cable operators making it easier to serve national clients with local offices and locations that span different geographies.
