MUMBAI: A tech topping on a global pizza, Yum! Brands is stirring the pot in India with a spicy leadership update. The parent company of KFC, Taco Bell, Pizza Hut, and Habit Burger & Grill has appointed Manish Jain to lead its digital and technology (D&T) India Global Capability Centre (GCC).
Jain will take charge of Yum!’s India-based digital operations and shared services, bringing to the table over two decades of experience spanning the US, Malaysia and India. He will report directly to James Watts, chief people officer, Yum! digital & technology.
Yum!’s D&T India GCC is a crucial cog in the company’s global engine, tasked with building tech solutions and supporting services across all Yum! brands. Jain’s appointment marks a strategic step forward in reinforcing India’s position as a digital powerhouse for the global quick-service restaurant (QSR) giant.
“I am honored to take on this role and excited to help build the India Global Capability Centre in support of Yum! Brands’ strategy for good growth and its goal to be an employer of choice in the region,” Manish Jain said.
Before joining Yum!, Jain served as service director for the Asia-Pacific region and India country head at Getronics International, overseeing customer success and shared services. He was also the founding director of BT Group’s Global Business Services unit in India, where he spent over 10 years scaling operations from the ground up.
With Jain at the helm, Yum! Brands aims to not just scale digitally but serve up innovation with a side of world-class culture. His appointment is expected to bolster the GCC’s ambitions in tech development and shared services, reinforcing India’s growing influence in global operations.